When we make websites for clients we analyse their business, their products, and their customers. We create interfaces that are logical, that helps drill down. I am looking to buy a notebook. This company sells stationary. A top-level category then might be "paper products", "writing and drawing", "blank paper" or something like that. So I ...

I stared at my friend's washing machine. It has a million buttons, a big wheel, a digital display and a pile of little red and orange lights, with the odd green thrown in. I consider myself not a complete idiot, but have little patience with domestic appliances. They are here to make our lives simpler ...

What is wrong with "interactive information"? Displaying information with heavy use of animation, interactions and happenings – why is it wrong? Why does video tutorials drive me batty? Looking for a tip in Illustrator, I find endless video tutorials and it annoys me no end. Why? Because all I want is an overview that I ...